ACCOUNT MANAGER

We are seeking a proactive and organized Account Manager to lead client relationships, manage internal workflows, and oversee project execution. This role is critical in ensuring that projects are delivered on time, on budget, and to our high-quality standards. The ideal candidate will be a problem-solver with a strong sense of ownership, exceptional communication skills, and a knack for understanding client needs and turning them into actionable solutions.

This is a full-time and remote position and will work closely with the Digital Marketing Strategist to determine and deliver marketing services that provide the greatest value to our clients.

Your responsibilities will include:

Client Relationship Management

  • Act as the primary point of contact for assigned clients
  • Lead weekly client calls with support from team members
  • Clarify client needs and expectations, restating requests to ensure alignment and confidence

Project Management

  • Strong writing and proofreading skills
  • Create and manage project plans, ensuring tasks are clearly defined and prioritized
  • Coordinate with internal team, vendors, and contractors to execute projects efficiently
  • Monitor project timelines, budgets, and deliverables, resolving roadblocks proactively

Technical and Strategic Support

  • A comfortability working in digital marketing platforms and content management systems, including the technical savvy to learn and explore new systems. These may include Shopify, HubSpot, Klaviyo, Google Analytics, Semrush, Google Search Console and more
  • Leverage tools like Google and AI to research potential solutions and explore best practices before involving contractors

Operational Excellence

  • Identify opportunities for process improvement and suggest practical solutions
  • Prevent scope creep by ensuring alignment on project parameters and managing changes appropriately
  • Uphold Digital Momentum’s standards of excellence in every client interaction and deliverable

REQUIREMENTS

  • Exceptional organizational and communication skills
  • Proven ability to manage multiple projects and deadlines effectively
  • Solid understanding of the web development process
  • Strong problem-solving mindset, with curiosity about technology and digital marketing solutions
  • Ability to balance client needs with company priorities
  • Experience with project management tools - we use ClickUp

PREFERRED TRAITS

  • Self-starter with a natural curiosity and eagerness to learn
  • Active listener who can confidently clarify client needs and expectations
  • Strong sense of accountability and ability to take ownership of tasks and outcomes

PERFORMANCE METRICS

  • Client satisfaction as reflected in feedback and retention
  • Projects consistently delivered on time, within budget, and meeting quality standards
  • Clear and effective communication with both clients and internal teams

DETAILS

  • Target Salary Range 60-90k
  • 401k with matching
  • Annual bonus opportunity
  • Remote work 

DIGITAL MOMENTUM IS BUILT ON VALUES

These values are rooted in our company, and we seek savvy, hardworking individuals who connect with them. These values are how we will develop credible relationships.

We have THREE distinct values that define our culture. They work together congruently, and not one can stand on its merit alone.

1

ATTITUDE

Our feelings that we have to seek out the best solution

Helpful
Competitive
Enthusiastic

2

ACCOUNTABILITY

Our work ethic required to deliver excellent results

Responsible
Independent
Committed

3

RELATIONSHIPS

Our positive way in which we all behave and work together

Communication
Respect
Personal

VIDEO INTRODUCTION

When you submit your resume, we'll ask you to create and include a short video introducing yourself.

Don't worry, we're not grading the quality of your camera and sound... this isn't an acting position. We ask for a video because we don't hire resumes, we hire humans. We want to get a feel for your personality and character, and a video gives us more insights than inputs on a resume.

Dust off your webcam, or pull out your cell phone, and just record anywhere we can see and hear you.

You don't need to dress up. You'll get no negative marks nor brownie-points for a fancy location. We just want to get a feel for you as a person.

Aim for five-ish unedited minutes and answer the following questions: 

  1. What are you looking for in a new company/position?
  2. What is one job perk that would motivate you like nothing else? (keep it reasonable, please)
  3. What is a goal or dream that you're serious about?
  4. What sets you apart?... What will make us want to work with you?
  5. What skills do you have that you'd like us to put to use on day one... What skill would you be most interested in developing?
  6. When was the last time you did something nice for someone not in your family, and what was it?

Don't forget to include the link to your intro video with your resume.

We're not sharing it, so feel free to "unlist" the video so only those with the link can find it.

Resumes WITHOUT the introduction video WILL NOT be considered.

JOIN OUR TEAM

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Join Digital Momentum and become an integral part of our dynamic team, working at the intersection of cutting-edge digital marketing and the thrilling world of motorsports.

If you're a strategic thinker with a passion for driving results through digital marketing, we want to hear from you. Apply now to be part of our journey to accelerate digital growth in the motorsports industry!


We look forward to hearing from you!

 

APPLY NOW by sending your Video + Resume to jobs@digitalmomentum.com

 

Candidates ONLY please
(no recruiting firms, agencies, etc.)